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Terms of Sale

Summary

The Enfagrow Official Flagship Store is run by Mead Johnson Nutrition (Singapore) Pte. Ltd and all products are sold by and distributed by DKSH (Singapore) Pte. Ltd ("DKSH").

The Enfagrow Official Flagship Store is intended for use by individual consumers who wish to have Mead Johnson Nutrition products for private consumption and delivered directly to a home, work or alternate destination within Singapore except restricted areas such as the following:

  1. Changi Cargo Complex/ Ferry Terminal
  2. ALPS Avenue
  3. Jurong Island
  4. Airport Link
  5. Lim Chu Kang
  6. Military Camp Bases
  7. Senoko
  8. Sembawang Park
  9. Tanah Merah Ferry Terminal
  10. Tuas View Extension
  11. Changi Airport

The Enfagrow Official Flagship Store reserves the right to audit customer ordering patterns at any time. If the volume and frequency of the individual’s orders indicate that of a reseller or a wholesaler, you may be removed from the ordering system and will be directed to the Retail or Wholesale department to be set up as a direct customer at our sole discretion.

All infant products ordered through the Enfagrow Official Flagship Store are sourced directly from Mead Johnson's Dutch affiliate, will be managed by DKSH according to the terms and conditions set out below. By submitting an order, the customer will be deemed to have irrevocably accepted these terms and conditions, notwithstanding any additional or different terms, conditions or instructions.

Product Shelf Life

DKSH will ensure for all the orders processed through the Enfagrow Official Flagship Store will have a minimum of 6 months expiration date, unless explicitly stated in the listing page.

Payment Method

DKSH accepts VISA, Mastercard, American Express, Google Pay, Apple Pay and Shopify Payments for Internet orders.

Order Processing and Delivery

Orders are not amendable and not cancellable once the payment has been made. Please verify and review these terms and verify your order details before confirming the order. The Enfagrow Official Flagship Store orders will be processed and fulfilled by DKSH. All orders over $100* qualify for free Standard Ground shipping and normally arrive in 2-3 business days once stocks have been picked and packed. A SMS notification will be triggered to your mobile phone on the day of the delivery.

*Offer valid after all discounts have been applied.

Expedited (express) shipping with expected next day delivery is available for an additional charge of SGD 3.00.

Due to size and packaging, your order could arrive in multiple boxes or shipments.

For further assistance, please send your requests directly through the "Contact Us" form.

International Delivery

DKSH does not deliver internationally currently. For further assistance, please submit your queries directly through the "Contact Us" form.

 

 

IMPORTANT

Breast milk is best for babies

The World Health Organisation (WHO) and Health Promotion Board (HPB) recommends exclusive breastfeeding for the first six months of life. Unnecessary introduction of bottle feeding or other food and drinks will have a negative impact on breastfeeding. At around six months of age (but not before 4 months), infants should receive nutritionally adequate and age-appropriate complementary foods while breastfeeding continues for up to two years of age or beyond.

Mead Johnson Nutrition (Singapore) Pte Ltd ("MJN"), Reckitt Benckiser Group, Plc or its affiliates ("RB") fully recognises breast milk’s primacy, value and superiority and supports exclusive breastfeeding as recommended by the WHO. The content on this website is intended as general information for Singaporean residents only and should not be used as a substitute for medical care and advice from your healthcare practitioner. The Health Promotion Board recommends that infants start on age-appropriate complementary foods at around 6 months, whilst continuing breastfeeding for up to 2 years or beyond to meet their evolving nutritional requirements. If no longer breastfeeding, toddlers can switch to full cream milk after 12 months. This should be complemented by a good variety of solid foods from the four main good groups (fruits, vegetables, grains, meat and alternatives).

For more information on the nutritional requirements of infants and young children, please visit www.healthhub.sg/earlynutrition