Enfagrow Official Flagship Store
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supportAccount

If you have forgotten your password, simply click "Forgot Password" and follow the instructions which will be sent to your registered email address with Enfagrow Official Flagship Store.

Reach out to us at the β€œContact Us” form and we will get back to you as soon as we can.

supportOrder

You can make your order by following these easy steps:
1. Add the product that you want to buy to your cart by clicking "Add to Cart" button.
2. Once you have finished your shopping, click on the "Checkout" button.
3. Make sure that all information (including the product list, personal data, billing and shipping address) is correct.
4. Choose the payment method you would like to use.
5. You will receive your Order ID and payment instructions, depending on your method, via e-mail.

Orders can be amended prior to any payment.

Don't worry, you can reach out to us through the β€œContact Us” form or call us at +65 6476 7472 (Monday to Friday, excluding Public Holidays, 9am – 6pm).

Every order can only have a maximum of 1 voucher to be applied. There is strictly no stacking of vouchers i.e. using 2 vouchers at the same time.

We would strongly advise that you check your order before confirmation as we are unable to input the voucher code on your behalf once the order has been made. If a voucher code is provided in the campaign landing page, the voucher code will only be utilized if the voucher is successfully keyed inΒ manuallyΒ upon checkout by the customer. Currently, the voucher will not be automatically keyed in upon checkout on your behalf.

supportDelivery

Yes, next day delivery is available with an additional surcharge of SGD 3.00.

Yes, you may select your desired delivery timeslot upon checkout. Delivery time slots are available Monday to Saturday (9am to 10pm). No deliveries will be made on public holidays.

Yes, you can track your delivery via the URL and unique delivery tracking number in your shipping confirmation email.

You can call DKSH at +65 6659 7534 (Monday to Friday, excluding Public Holidays, 9am – 6pm).

DKSH does not deliver internationally currently. For further assistance, please submit your queries directly through the "Contact Us" form.

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