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    Exchange & Return Policy

    General Exchange & Return Policy

    Please note that all products sold through the Enfagrow Official Flagship Store are non-refundable.

    You are strongly advised to check your products upon receipt of them immediately. 

    If you are not around to check the order or you have issues on your order, you can also send your query through "Contact Us" form within 3 business days from date of receipt.

    Requests to exchange a product must be pre-authorized before the product is returned. Exchanges will only be accepted for full, unopened box or tin.


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